Unified Meeting® 5 enhances the way you communicate by making meetings convenient and easy to manage.

Unified Meeting 5 is a meeting and collaboration application that puts you in control of all aspects of your meeting including scheduling, participant management and security



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Which Version of Unified Meeting Do You Have?

Unified Meeting 4

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Unified Meeting 5

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Benefits of Unified Meeting 5

  • Click to Schedule with Outlook, iCal/Calendar, Google Calendar and IBM Notes integration.
  • Click to Call and Join with Voice over IP, Call Me and Dial-in.
  • Click to Share your presentations, files or applications on demand.
  • Click to View & Collaborate with breakout rooms, polls, annotations and in meeting chat.
  • Click to Control and ensure a secure, synchronized and seamless meeting experience

Meeting Login

For meetings hosted in

Click to Schedule

  • Calendar & Mail Integration

    Unified Meeting 5's integration with your favorite mail and calendar client means one click adds all your meeting information to your invites. If your schedule changes, connection information is carried over and no new connection details are required.

  • Quick Invites

    Forgot someone? With one click you can dial out to a missing participant or send them an instant invite.

  • Scheduling for Others

    Manage the scheduling of meetings for your colleagues and bosses by saving their account information.

  • Custom Meeting URL

    Personalize your meeting experience by adding a unique identifier to your connection URL that you and your meeting attendees can easily remember.

Click to Call and Join

  • Voice Over IP

    Connect to your meetings with our hybrid audio Voice over IP platform for cost savings, flexibility and guaranteed international access.

  • Call Me

    We’ll call you, wherever you want, so you can avoid the hassle of having to remember Dial-In numbers and easily join your meeting.

  • Dial-in

    Call your dedicated toll or toll-free number with access to a full array of call features.

  • Browser Meetings

    Start and join meetings in your favorite browser for constant accessibility or when unable to download Unified Meeting 5 to your desktop. **Please note that certain features are unavailable in the browser based version of the application.

  • SmartMeet™

    Sync with SmartMeet™, our free mobile app, to start and join meetings from your iPhone or Android phone.

Click to Share

  • Files & Applications

    Share and switch between individual files or applications to easily take notes or collaborate.

  • Desktop Sharing

    Share your desktop, in motion, to drive meeting productivity and engagement.

  • Business Card / Social Media Integration

    Let meeting attendees know who you are with easy to edit business card info or use your Facebook or LinkedIn account to auto-populate and maintain a consistent online presence.

  • Presentations

    Upload a prepared PowerPoint presentation for private access to notes and key speaking points.

  • Promote or Pass Sharing Control

    Easily pass control so team members can edit documents or promote them so they can share content too.

Click to View and Collaborate

  • Desktop Video

    Add an additional layer of personalization and feel like you’re in the same room by sharing your webcam as an alternative to the default avatar or your uploaded image.

  • Subconferencing /
    Breakout Rooms

    Create spaces for meeting VIPs, private conversations or team discussions.

  • Polls

    Conduct research or simply get input from your colleagues and meeting participants by posing a multiple choice question with full results shown in real-time.

  • Chat

    Add a new level of engagement between you, participants and their peers without interrupting meeting flow.

  • Annotations

    Highlight key elements of your presentations, desktop or applications or drive participant engagement.

Click to Control

  • Meeting Security

    Easily accept, reject or dismiss participants or lock your meeting room for secure meetings.

  • Recording

    Extent the reach of your meetings by recording the web and audio for easy archiving and sharing for future playback or those who missed it.

  • Group & Lecture Mute/Unmute

    Mute an individual or your entire participant circle so that only your presentation is heard or when trying to avoid background noise interference.

  • Active Talker

    Always know who's speaking with real time indicators.

  • Participant Management

    Know who's in your meeting by using the recorded name replay, easy business card identification and rename save for future meeting use.

Unified Meeting 5's integration with your favorite mail client allows you to easily keep track of your meetings and conveniently store conference details for easy auto population in your invitations.


Benefits of Desktop Scheduling

  • Easily start or join meetings from your calendar by clicking on the Join-URL of the meeting invite.
  • Automatically integrate scheduling with your enterprise calendar tool when you download Unified Meeting 5.
  • Sync your meetings with SmartMeet for easy identification and the ability to start and join, on the go directly from your mobile device.
  • Easily add your audio conferencing information, including dial-in numbers, conference codes and URLs, to your emails and meeting invitations.
  • Send meeting invitations in eleven languages for global reach.
  • International dial-in number lookup for added convenience when traveling or hosting in multiple localities.
  • Send Quick Invites when in a meeting to add participants you may have forgotten.
  • Conveniently schedule meetings for teammates, co-workers or supervisors.
Download Desktop Scheduling User Guide

Scheduling with Mac

  1. Click the Meeting Center icon in your menu bar and select Create Meeting Invitation.
  2. In your iCal or Calendar Event, set the meeting subject, date and start time and select your invitees.
  3. Review the email template that appears in the body of the email and make any necessary additions or modifications.
  4. Send the email.

Scheduling with Windows

From Outlook
  1. Open an appointment time in your Outlook and set your meeting subject, date and start time and select your invitees.
  2. Click the Unified Meeting 5 icon and your meeting access information will auto populate into the body of the appointment email. From here, you can make any necessary additions or modifications.
  3. Send the email.

Unify Your Brand.
Unify Your Meeting.

With optional co-branding for Unified Meeting 5, your company's message can be fully seen and heard. Now, for a one-time fee, you can customize the look, feel and advanced features of your hosted experiences; unifying all aspects of your meetings for maximum impact.

Key Features

  • Display your logo and brand colors for maximum visibility.
  • Match your invite templates to your branded meeting experience and streamline your look.
  • Use a custom sub-domain to maintain the web footprint you've already established...and more.

Most Popular Customizations

In addition to custom branding, various features and functions can be customized. Our most popular custom options are:
  • Recording and Archiving
  • Chat
  • Voice over IP
  • Social Media Integration
  • Active Directory Integration
  • Dial-In Numbers

Contact your sales
representative today to
get started.

Get Started in 2 Easy Steps

Step 1: Download & Install

To get started click the link below for Mac and Windows and follow the onscreen instructions. During the install, you'll be prompted to enter the user login and password provided in your Welcome Email.


Unified Meeting 5 for Mac & Windows

Once installed, schedule a meeting using the button in your calendar or start an instant meeting by clicking the icon in your taskbar.

Step 2: Additional Resources

Meeting Login

For meetings hosted in


What is Unified Meeting 5?
Unified Meeting 5 is a meeting and collaboration application that puts you in control of all aspects of your meeting including scheduling, participant management and security. You have access to a simple, browser-only version, which gives you call management and security features, or an installed desktop version which gives you access to scheduling, Voice over IP, application sharing, recordings and active directory integration. Whether you are collaborating online or simply using audio to meet, Unified Meeting 5 improves your meeting experience with intuitive and powerful productivity enhancements that are available to you with a click of your mouse.

How many people can join Unified Meeting 5?
By default, Unified Meeting 5 supports meetings with up to 150 connections including moderator, presenters and participants. Please contact your sales representative if more participants are required for your meeting.

Which operating systems can you use with Unified Meeting 5?
Microsoft® Windows XP SP3 / Vista / 7 / 8 and Mac OS X 10.6 (Leopard) or higher.

Where can I download Unified Meeting 5?
Unified Meeting 5 is available from www.meetingconnect.net/umgo. Additionally, when starting or joining a call in your browser, the option will appear to download Unified Meeting 5 to your computer. This enables you to start, join and schedule meetings directly from the program on your desktop.

Do I need an account with The Conferencing Center to download and use Unified Meeting 5?
No. You do not need an account to download and join meetings using Unified Meeting 5. However, to schedule, start and host meetings through Unified Meeting 5, an account is required.

What languages does Unified Meeting 5 currently support?
Unified Meeting 5 is currently available in English, Simplified Chinese, Traditional Chinese, Dutch, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish, and Swedish. Support for additional languages will be available in future releases.

Which audio accounts does Unified Meeting 5 support?
Unified Meeting 5 supports Reservationless-Plus® accounts with a conference code and leader PIN or Reservationless-Plus accounts with dual passcodes (leader conference code and participant conference code). Certain features are only available on our IICP proprietary infrastructure. Unified Meeting 5 doesn’t support Reservationless-Express and Reservationless-Pro accounts. If you have questions or need assistance, please contact customer service at (877) 769-7229.

Where do I find my Unified Meeting 5 login and password?
Your Unified Meeting 5 login and password can be found in the welcome email or packet you received when you signed up for an account. If you need to have your welcome email resent, you can select to have it resent during installation or contact customer service at (877) 769-7229.

Which browsers are supported by Unified Meeting 5?
Unified Meeting 5 is available for Microsoft Internet Explorer® 7 or higher, Google Chrome™ 11 or higher, Mozilla® Firefox® 10 or higher and Safari® 5.1 or higher.

What is Voice over Internet Protocol (VoIP)?
Voice over Internet Protocol (VoIP) is the voice tool used to transport communication via an IP network rather than through a traditional cellular signal.

How can I use Voice over Internet Protocol (VoIP) with Unified Meeting 5?
To use VoIP with Unified Meeting 5, it must be enabled within your account with The Conferencing Center and Unified Meeting 5 installed on your desktop. To request this feature, please contact customer service at (877) 769-7229 or the number listed on your welcome email.

Is Voice over Internet Protocol (VoIP) supported in my country?
Due to regulatory requirements, VoIP is currently unavailable in the following countries: Algeria, Armenia, Azerbaijan, Bahrain, Belarus, China, Egypt, Estonia, Georgia, India, Iran, Iraq, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lithuania, Moldova, North Korea, Oman, Qatar, Saudi Arabia , Syria, Tajikistan, Turkey, Turkmenistan, UAE, Ukraine, Uzbekistan and Yemen.

Due to security concerns, my company uses a firewall that does not allow traffic through certain ports. Will I still be able to use VoIP?
To meet these different infrastructure requirements, the VoIP client will include a component for tunneling. This will allow the VoIP client to try different connection methods and choose the best one for each call. It will utilize known ports that should be open in every company’s infrastructure for Internet traffic.

How do I send a meeting invitation?
For Windows users: From the Unified Meeting 5 desktop icon toolbar, select Schedule Meeting. The Unified Meeting 5 scheduling plug-in will open in your Outlook mail client. Select the InterCall icon and your meeting information will be aggregated into an email.

For Mac users: Click Create Meeting Invitation from the InterCall application in the Menu bar. Unified Meeting 5 scheduling will open iCal and you will be able to create a new event with the Unified Meeting 5 information aggregated to the event.

How do I join a meeting as a participant?
After clicking the invite URL sent in your email invitation, you will be automatically connected to the specified meeting. If using Join Meeting from the toolbar, enter the conference code of the meeting you would like to join and select Join as a Participant. Select the right arrow and you’ll be connected to your meeting.

What types of reports are available with Unified Meeting 5?
Unified Meeting 5 stores detailed reports from your meetings, with information on the duration of the meeting, number of participants, participant names.

How do I start a meeting as a leader/moderator?
To start a meeting, select Start Meeting from the Meeting Center toolbar icon, confirm your Call Me number, dial-in number or if enabled, Voice over IP and select Start Meeting. You can also start your meeting by clicking the join URL in your meeting invite.

How do I start an instant meeting?
To start your meeting, right click the Meeting Center toolbar icon and select Start Meeting. Choose Call Me, Dial-In or if enabled, Voice over IP and select Start Meeting. If you are using the browser version, you can start a meeting from The Conferencing Center Online at www.tcconline.com.